There are many reasons why you may not be able to reach a site:-
- Someone got the name wrong
- Server does not have a DNS entry or similar message:
Check your spelling, case and punctuation.
It is always possible that the name (or URL) was mis-typed or incorrectly quoted at your original source.
- The site may have moved
- Location (URL) not found on this server or similar message:
Frequently you'll get a redirection message in this case, if not you may have to use a search engine to try to find the new location.
- Their server may be too busy (too many other people trying to access it):
- Server is too busy or not accepting connections
Try again later.
- Their end (their server) may be off line
- Server is too busy or not accepting connections.
Try again much later.
- There may be a disruption to the service, for example, the gateway into the US may have "died", or your own modem may have dropped the line or dialler has crashed, or your Browser or Operating System is playing up.
- Server does not have a DNS entry or similar message:
- Firstly, check that you can reach our own home page by clicking on the Home icon.
- If you still get the same error message, refer to our troubleshooting guide which you have already printed out for ready reference, haven't you?!
- The link may be broken at your chosen site, or anywhere between there and here.
If you can reach our own home pages, try a couple of other Australian sites. If that works OK, and if the site you are after is off shore, try some other sites in the same country. If the link is broken elsewhere, particularly off-shore, there's nothing you can do about it but try again some other time.
HINT: Sometimes, stopping the current transfer by hitting the stop icon, and then trying the reload or refresh icon can sucessfully restart a tempermental or unusually slow connect.
Remember, you can also use your back icon to step back to the previous screen, or the Go ... History option to select a previous page out of sequence.
Copyright ©1996 Albury Local Internet. May be printed as a whole for individual reference, but may not be reproduced in whole or in part without express written permission.